TetraMap®

TetraMap® helps improve communication by understanding your own behavioural style and how others are different to you. A one to two hour program can be run in your office or on location at your conference facility.

Aspects of TetraMap®

Perceptive – understand where others are coming from.
Generic – provides a framework for organisational development.
Versatile – suitable for executives and casual workers alike.
Links to prior knowledge – easy to understand and remember.
Cross cultural - readily embraced by people from diverse cultures.
Intuitive – no confusing terminology. Requires common sense, not a PhD.
Fun – non-threatening and easy to put into practice.

Customer service: “The customer comes third” Theory

Before the customer can be truly served, we must first look at the TEAM, and then ourselves because whether obvious or not, it is the reflection of the entire team that the customer experiences in most service situations. Therefore what are the strengths, preferences and passions of the sales team? We use the TetraMap® of Behaviour to help us reflect on our own styles of communication and our natural preferences in approaching people and situations.

How can TetraMap® be applied in your workplace?

> Creating a better understanding of behavioural styles and how one style can impact on another.
> Understand how different styles contribute towards building balanced teams.
> Learning the value of diversity and creating holistic and inclusive goals.
> Reduce conflict and communication barriers.
> Provide greater customer service by responding more appropriately to individual needs and styles.

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To check out all the Development Courses Photos view the gallery HERE